BEHAVIOUR INTELLIGENCE
Our ValueOrganisations measure what people achieve. We measure how people work together to achieve it
Transforming how teams and organisations measure and improve how people work together
Organisations measure performance. But rarely the behaviours that underpin it.
Leadership. Communication. Trust. Decision making.
These everyday behaviours define how people work together and the results they achieve. Yet most organisations do not measure them directly.
Surveys. 360s. Assessments. Feedback.
These measure views and perceptions of behaviour — not the behaviour itself.
We exist to change that.
Using The Analyst — our technology-driven platform — and expert interpretation, we analyse everyday conversations and turn them into Behaviour Intelligence.
Not opinions. Not self-assessments.
So instead of generic development programmes, we use what we've measured to help teams focus on the small, specific changes that matter most — and measure whether they're working.
Like having a world-class behaviour expert embedded across the organisation — without the cost or disruption of putting one there.
Our PurposeMaking behaviour measurable. Bringing out the best in people
Our Mission
The Problem
Leadership. Decision-making. Trust. Communication. Collaboration. Organisations try to understand these critical everyday behaviours through surveys, 360s, assessments and feedback. But these capture views and perceptions of behaviour — they do not directly measure behaviour itself
The Opportunity
Real conversations provide direct evidence of how people work together across teams, functions and organisations. Measuring these patterns accurately creates a new foundation for improving performance through small, specific changes based on what the evidence reveals
The Solution
We turn everyday conversations into actionable Behaviour Intelligence. Using The Analyst — our technology-driven platform — and expert interpretation, organisations can directly measure how people work together, focus on the changes that matter most and remeasure to see whether they're working
The Problem
In a 1,000-person organisation, even a relatively light survey programme plus one hour of team action planning can consume more than 1,400 hours of employee time
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1,400+ hours
£70,000+
Employee time alone can easily cost an organisation £70,000 annually. This is before the cost of any platforms, administration, consultancy and interventions that follow
Only 8% of employees agree their organisation takes action on surveys. And after all that investment, organisations still lack direct evidence of how people work together — or whether their development efforts are making a difference
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8%
Our Story
Our founders, Ross Hunter and Dr Annabel Haldane, came from very different worlds, yet reached the same conclusion: To improve how people work together, you first need to understand and measure what's happening.
Ross spent over two decades working across elite sport, global consultancy and enterprise leadership. One insight became increasingly clear: in elite performance environments, behaviour is analysed relentlessly. Decisions are reviewed. Interactions are studied. Patterns are identified. Yet in organisations, behaviour is still understood through surveys, assessments, feedback and perception — rather than measured directly.
Annabel’s career took a different path. As a Clinical Psychologist, she has spent her career understanding people — what shapes behaviour, what gets in the way of change, and what creates change that lasts. From working with individuals to developing specialist services and programmes, one principle has remained constant: meaningful change starts with understanding what’s really happening.
Although their careers took different paths, they realised they had reached the same conclusion from opposite directions.
Together, those experiences became the foundation of LIVIS.
By combining technology with behavioural expertise, we turn real conversations into Behaviour Intelligence — measuring how people work together, helping teams focus on what needs to change and measuring whether it's working.
The purpose is simple: Making behaviour measurable. Bringing out the best in people
Our Approach
Step 1. Use real interactions
Organisations already generate thousands of conversations every day across leadership, team, operational and customer interactions. We use this existing, underutilised behaviour data — without creating another survey, assessment or feedback process
Step 2. Measure teamwork
Using The Analyst — our technology-driven Behaviour Intelligence platform — and expert interpretation, we measure patterns of how people work together, including communication, trust, leadership, collaboration and decision-making
Step 3. Improve and measure again
We use what we've measured to help teams focus on the small, specific changes that matter most. Through targeted support and practical changes in everyday work, we help teams improve how they work together — then measure whether it's working
Our Impact
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Measure and improve how people work together to drive organisational performance
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Measure and improve how people work together to shape organisational culture
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Identify and reduce risks in how people work together before they affect organisational performance
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Measure and improve how people work together to deliver successful change
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Measure and improve how leaders work with others to drive organisational performance
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Measure and improve how teams work together to strengthen strategic alignment
What we measure
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Leadership
How people lead
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Trust
How people build trust
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Communication
How people communicate
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Decision making
How people decide
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Responsibility
How people take ownership
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Collaboration
How people work together
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Innovation
How people create
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Engagement
How people engage
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Change
How people enable change
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Empathy
How people empathise
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Your key behaviours
What matters most to you
Our Solutions
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A clear starting point to understand how your people work together.
A Behaviour Scan measures patterns of behaviour in a focused sample of everyday conversations, usually from one team or function.
We can measure a broad range of behaviours, focusing on those that matter most to you. This reveals strengths in how people work together and the small, specific changes that could make the biggest difference.
You receive a clear picture of how the team works together, expert interpretation and practical recommendations.
Use a Behaviour Scan to:
Understand how a team works together
Explore an issue highlighted by survey results or feedback
Identify where to focus team improvement
What you receive:
A behavioural profile based on real conversations
Clear strengths and improvement priorities
Practical actions to help the team work better together
Discuss a Behaviour Scan here.
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A deeper understanding of how people work together across your organisation.
A Behaviour Review measures patterns of behaviour across a broader sample of everyday conversations, involving multiple teams or functions.
We measure a broad range of behaviours to understand patterns in how people work together and the differences between teams.
You see where people work well together, where challenges emerge and which improvements could make the biggest difference.
Use a Behaviour Review to:
Understand shared challenges across teams
Explore an issue highlighted by survey results or feedback
Improve how teams work across functions
Focus leadership and team improvement
What you receive:
Behavioural profiles and comparisons across teams or functions
Shared strengths and improvement priorities
Expert interpretation of what the patterns may mean
Practical recommendations to help teams work better together
Discuss a Behaviour Review here.
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Understand how the way people work together changes over time.
Behaviour Tracking regularly measures patterns of behaviour in everyday conversations across teams or functions.
We track changes in how people work together to show where improvements are happening and where further support may be needed.
You can see whether targeted improvements and development initiatives are making a difference to everyday behaviour, helping you decide what to continue or adjust.
Use Behaviour Tracking to:
Track progress against behaviour improvement priorities
Assess the impact of leadership and team development
Understand how teams work together during organisational change
Monitor patterns across teams and functions
What you receive:
Regular behavioural profiles and comparisons over time
Clear insight into progress and areas needing attention
Expert interpretation of changing behaviour patterns
Practical recommendations to sustain improvement or adjust your approach
Discuss Behaviour Tracking here.
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An organisation-wide view of how people work together, built for senior leaders and boards.
Behaviour Intelligence brings together measurement across teams and functions, tracking changes over time and connecting findings to your organisational priorities.
We measure patterns of behaviour through everyday conversations across your organisation. This provides a direct view of how people work together, offering an alternative to relying on surveys and feedback alone.
You receive a clear organisational picture: shared strengths, challenges across the business and where targeted improvements could make the greatest difference.
Use Behaviour Intelligence to:
Make direct behaviour measurement part of organisational reporting
Inform senior leadership and board decisions
Focus organisation-wide improvement and change
Assess progress against strategic improvement priorities
What you receive:
Organisation-wide behavioural insight, with comparisons across teams and functions
Ongoing tracking against agreed priorities
Expert interpretation of shared patterns and their potential implications
Clear executive and board-level reporting
Practical recommendations on where to focus action and investment
Discuss Behaviour Intelligence here.
When you measure how people work together, you can make better decisions about how to improve it.
We use what we've measured to work with your leaders, understand the findings and agree on the small, specific changes that could make the biggest difference.
We then use behavioural science to help people make those changes in two ways.
For key individuals, we provide specialist coaching and tailored support to improve the behaviours that have the greatest influence.
Across teams and organisations, we use small, practical approaches that help people change how they work together in their everyday work.
We then measure again to see whether those changes are working and where to focus next.
Behaviour Intelligence is only valuable when it drives meaningful change
Our Clients
Our Principles
Behaviour, not perception
Organisations rely on surveys, 360s, assessments and feedback to understand behaviour. We go further, using real organisational interactions to measure patterns in how people lead, communicate, make decisions and work together
Experts, over algorithms
Behaviour cannot be understood by technology alone. We combine technology-driven analysis with expert interpretation, bringing context, judgement and expertise to turn real evidence into meaningful Behaviour Intelligence
Decisions, not dashboards
Measurement only matters when it leads to action. We turn Behaviour Intelligence into clear priorities, helping teams make small, specific changes to how they work together — then measure again to see whether they're working
Trust by design
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LIVIS runs securely on Amazon Web Services (AWS) using Amazon Bedrock — AWS provides enterprise-grade cloud infrastructure used across government, financial services and other highly regulated sectors, with security built in from the ground up.
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LIVIS directly measures behaviour patterns across organisations — not individual performance.
We analyse how leadership, communication, trust and decision-making show up in real interactions, identifying patterns and strengths in how people work together at team, function and organisational level — and where small, specific changes could make the biggest difference.
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Anonymity is built into every engagement from the start.
Behaviour Intelligence protects individual contributors while identifying meaningful patterns in how people work together across teams, functions and organisations. Data minimisation, appropriate access and clear governance provide additional safeguards throughout the process.
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Every Behaviour Intelligence engagement is supported by clear governance.
We explain what data is used, why it is being analysed, who has access and how insights are shared before analysis begins.
You can read more about how we protect your data in our Data Privacy Notice and Data Retention Schedule.
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Transcripts are encrypted in transit and at rest and processed securely within AWS.
Your inputs and outputs are not shared with model providers or used to train their underlying models. Every engagement combines secure technology-assisted analysis with expert human interpretation.
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Trust is not an afterthought. It is designed into every Behaviour Intelligence engagement.
From governance, privacy and anonymity through to security and participant communication, every stage is built to help organisations use Behaviour Intelligence responsibly.
How people work together determines what they achieve. Behaviour Intelligence makes it measurable, so you can shape it and improve it.
— Ross Hunter
FAQS
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Most organisations begin with a complimentary Behaviour Intelligence Discovery.
Using a small sample of real team conversations, Discovery provides an initial picture of how people work together, highlighting emerging behaviour patterns and where improvements could make a difference.
This helps you decide whether a Behaviour Scan or wider engagement would add value.
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LIVIS can analyse leadership meetings, team discussions, project meetings, customer conversations and other agreed organisational interactions to measure patterns in how people work together.
These can be virtual or face to face. Explore our Quick Guide to understand more.
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Every engagement delivers clear Behaviour Intelligence to help organisations understand and improve how people work together.
Depending on the scope, organisations may receive team, function or organisation-wide insights, reports, trend analysis, practical recommendations and ongoing tracking to help leaders identify what needs to change, focus on the improvements that matter most and measure progress over time.
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LIVIS measures how people work together to support development and organisational improvement — not to assess individual employee performance.
Behaviour Intelligence identifies patterns across teams, functions and organisations while protecting individual contributors through anonymity. These insights also help leaders understand what needs to change and how to strengthen the way their teams work together.
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Trust is designed into every Behaviour Intelligence engagement.
LIVIS combines transparent governance, secure cloud infrastructure, appropriate lawful processing, data minimisation and anonymity, with clear controls over how behavioural data and insights are accessed, used and shared.
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LIVIS is technology-powered, not AI-powered.
Our behavioural measures, scoring methodology and analytical framework are defined by LIVIS. We use Amazon Bedrock within our secure AWS environment to apply this methodology consistently. Foundation-model technology operates within these defined parameters; it does not decide what good behaviour looks like or independently make judgements about people. Your inputs and outputs are not shared with model providers or used to train their underlying models.
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LIVIS can reduce the need for surveys, 360s and assessments to understand behaviour. These measure views and perceptions of behaviour — not the behaviour itself.
LIVIS measures patterns in how people work together through real conversations. It can complement existing data or reduce reliance on traditional approaches.
Contact us
Have a question or want to talk something through?
We’re always happy to help. Just drop us a note and we’ll come back to you.