BEHAVIOUR INTELLIGENCE

Our Value

Organisations measure outcomes. We accurately measure the behaviours driving them

  • Profound impact

    Head of Talent

  • Outstanding partner

    Managing Director

  • More effective teams and leaders

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Transforming how organisations measure and improve behaviour.

Organisations have ways of working. Some bring out the best in people. Others unintentionally hold people back.

Leadership. Communication. Trust. Decision making.

These everyday behaviours shape whether people perform at their best. But organisations don’t measure them directly

Surveys. 360s. Assessments. Feedback.

These capture views and perceptions. Not the behaviour itself.

We exist to change that.

Using The Analyst — our technology-driven platform — and expert interpretation, we turn real conversations into Behaviour Intelligence.

Not opinions. Not self-assessments. Objective insight that transforms how organisations measure and improve behaviour — bringing out the best in people.

Like having a world-class behaviour expert embedded across the organisation — without the cost or disruption of putting one there.

Our Purpose

Making behaviour measurable. Bringing out the best in people

Our Story

Our founders, Ross Hunter and Dr Annabel Haldane, came from very different worlds, yet reached the same conclusion: Performance improves when the behaviours driving it can be accurately measured.

Ross spent over two decades working across elite sport, global consultancy and enterprise leadership. One insight became increasingly clear: in elite performance environments, behaviour is analysed relentlessly. Decisions are reviewed. Interactions are studied. Patterns are identified. Yet in organisations, behaviour is still understood through surveys, assessments, feedback and perception — rather than measured directly.

Annabel's career followed a different path. As a Clinical Psychologist, she has spent her career understanding how behaviour changes — and what prevents it from changing. From working with individuals to designing large-scale behaviour change programmes, one principle remained constant: lasting change starts with accurately understanding what is really happening.

Although their careers took different paths, they realised they had reached the same conclusion from opposite directions.

Together, those experiences became the foundation of LIVIS.

By combining technology with behavioural expertise, we turn real conversations into Behaviour Intelligence — accurately measuring how people work together and transforming how organisations measure and improve behaviour.

The purpose is simple: Making behaviour measurable. Bringing out the best in people

Our Mission

The Problem

Weak leadership. Slow decision-making. Low trust. Inconsistent execution. Organisations try to understand the behaviours behind these problems through surveys, 360s, assessments and feedback. But these capture views and perceptions of behaviour. They do not directly measure the behaviour itself

The Opportunity

Real conversations provide direct evidence of the behaviours shaping team, function and organisational performance. Measuring these patterns accurately creates a new foundation for improving leadership, culture and performance at scale through better decisions and targeted action

The Solution

We turn everyday conversations into actionable Behaviour Intelligence. Using The Analyst — our technology-driven platform — and expert interpretation, organisations can accurately measure, understand and improve the behaviour patterns driving performance and outcomes

Our Approach

Step 1. Use real interactions

Organisations already generate thousands of conversations every day across leadership, team, operational and customer interactions. We use this existing, underutilised behaviour data — without creating another survey, assessment or feedback process

Step 2. Measure behaviour

Using The Analyst — our technology-driven Behaviour Intelligence platform — and expert interpretation, we identify the behaviour patterns shaping communication, trust, leadership, influence and decision-making from these real interactions

Step 3. People at their Best

We transform real interactions into actionable Behaviour Intelligence — enabling organisations to improve the behaviours that shape performance and create environments where people can consistently perform at their best

What we do

  • Measure and improve the behaviours enabling organisational performance

  • Measure and improve the behaviours shaping organisational culture

  • Identify and reduce behavioural risks before they impact the organisation

  • Measure and improve the behaviours that enable successful change

  • Measure and improve the leadership behaviours shaping organisational performance

  • Measure and improve the behaviours that strengthen strategic alignment

What we measure

  • Leadership

    How people lead

  • Communication

    How people communicate

  • Trust

    How people build trust

  • Decision making

    How people decide

  • Innovation

    How people create

  • Empathy

    How people understand others

  • Engagement

    How people engage

  • Collaboration

    How people work together

  • Change

    How people adapt

  • Listening

    How you listen

  • Accountability

    How people take ownership

  • Openness

    How people build rapport

  • Your key behaviours

    What matters most to you

Our Solutions

  • Understand behaviour from a focused sample of real interactions, usually a team or a function. Often the starting point for wider behavioural insight.

    A Behaviour Scan quickly identifies behaviour patterns, strengths and potential risk areas.

    Using a focused sample of real interactions, We provide objective insight into the behaviour patterns shaping communication, leadership, trust and decision making in practice — not just how performance is described after the fact.

    Designed as a low-friction starting point, Behaviour Scan enables organisations to explore behaviour insight safely before scaling towards deeper Behaviour Intelligence.

    Typical applications include:

    • Team effectiveness

    • Communication and decision making patterns

    • Change and transformation success

    • Demonstrating ROI for interventions

    Organisations receive:

    • Objective behaviour measurement from real interactions

    • Initial identification of behaviour patterns and risk areas

    • Expert-led interpretation and organisational context

    • Practical recommendations for where to investigate further

    • Clear guidance on whether broader behaviour review or tracking would add value

    Discuss a behaviour scan here.

  • Deeper behaviour investigation.

    Behaviour Review helps organisations move beyond initial insight to measure the behaviour patterns influencing performance, leadership, communication and decision-making at a deeper level.

    Using a broader set of real organisational interactions, We identify recurring behaviours, areas of alignment, behaviour friction and potential risk patterns across teams or challenge areas — creating a clearer picture of how behaviour is shaping outcomes in reality.

    Designed for organisations requiring deeper behaviour understanding, Behaviour Review supports more informed leadership, organisational and people decisions through objective behaviour insight grounded in real interactions.

    Typical applications include:

    • Leadership teams effectiveness

    • Cross-functional behaviour challenges

    • Culture and behaviour alignment

    • Decision-making and trust dynamics

    • Transformation and change initiatives

    Organisations receive:

    • Comparative behaviour measurement across teams or functions

    • Identification of recurring behaviour patterns and organisational risks

    • Expert-led interpretation

    • Insight into leadership, communication and decision-making dynamics

    • Clear recommendations for behaviour priorities and next steps

    Discuss a Behaviour Review here.

  • Ongoing behaviour measurement over time.

    Behaviour Tracking helps organisations understand how behaviour patterns evolve, strengthen or change over time — creating continuous insight into the behaviours shaping performance, leadership and organisational effectiveness.

    Using ongoing analysis of real organisational interactions, we identify emerging behaviour trends, changes in communication and decision-making patterns, and areas where behaviour consistency or alignment may be improving or weakening.

    Designed for organisations embedding behaviour insight into leadership, culture and organisational performance, Behaviour Tracking creates a more consistent, evidence-based understanding of how people and teams operate everyday.

    Typical applications include:

    • Leadership and culture transformation

    • Behaviour change initiatives

    • Ongoing team and function insight

    • Organisational alignment and consistency

    • Monitoring communication and trust patterns

    • Behaviour risk tracking over time

    Organisations receive:

    • Ongoing insight into behaviour trends and change over time

    • Identification of behaviour drift, consistency and emerging risks

    • Comparative insight across teams, functions or business areas

    • Expert-led interpretation

    • Structured behaviour insight supporting organisational decision-making

    Discuss Behaviour Tracking here.

  • Enterprise-wide behaviour insight.

    Behaviour Intelligence helps organisations understand the behaviour patterns shaping leadership, culture, communication and decision-making at enterprise scale.

    Using insight gathered across teams, functions and organisational environments, we identify recurring behaviour themes, organisational risk patterns and the dynamics influencing performance, alignment and execution across the business.

    Designed for enterprise leadership, people, transformation and risk functions, Behaviour Intelligence creates strategic visibility into the behaviour factors driving organisational outcomes — supporting more informed, evidence-based decision-making at leadership and board level.

    Typical applications include:

    • Enterprise-wide behaviour insight

    • Leadership and organisational effectiveness

    • Risk taxonomy and governance support

    • Cultural alignment and transformation

    • Organisation-wide communication and decision-making patterns

    • Board-level people and performance insight

    Organisations receive:

    • Enterprise-wide behaviour intelligence

    • Identification of recurring behaviour risks and systemic patterns

    • Cross-functional insight into leadership, communication and cultural dynamics

    • Expert-led interpretation supporting strategic and organisational decision-making

    • Behaviour intelligence aligned to governance, transformation and organisational performance priorities

    Discuss Behaviour Intelligence here.

Behaviour Intelligence reveals the behaviours enabling, limiting or putting performance at risk. The next step is deciding what to do about it.

Working alongside leaders, and partners, we help organisations translate Behaviour Intelligence into practical action. That may involve changing leadership behaviours, improving decision-making, breaking unhelpful organisational patterns or embedding more effective ways of working.

Every recommendation is grounded in real behavioural evidence, helping organisations prioritise the changes that will have the greatest impact.

Behaviour Intelligence is only valuable when it drives meaningful change

Our Clients

Our Principles

Behaviour, not perception

Organisations rely on surveys, 360s, assessments and feedback to understand behaviour. We go further, using real organisational interactions to measure how people actually lead, communicate, collaborate and make decisions

Experts, over algorithms

Behaviour cannot be understood by technology alone. We combine technology-driven analysis with expert interpretation, bringing context, judgement and expertise to turn real evidence into meaningful Behaviour Intelligence

Decisions, not dashboards

Measurement only matters when it leads to action. LIVIS turns Behaviour Intelligence into clear priorities, helping organisations decide what to improve, where to focus and how to create meaningful impact

Trust by design

  • LIVIS runs securely on Amazon Web Services (AWS) using Amazon Bedrock — trusted cloud infrastructure used by banks, governments and highly regulated organisations, with enterprise-grade security built in from the ground up.

  • LIVIS measures behaviour patterns, not individual performance. We analyse how leadership, communication, trust and decision-making show up across organisational interactions to identify patterns, strengths and opportunities.

  • Privacy is built into every engagement from the start. Behaviour Intelligence is designed around data minimisation, appropriate anonymisation and clear governance, helping organisations gain insight while protecting people.

  • Every Behaviour Intelligence engagement is supported by clear governance. We explain what data is used, why it is being analysed, who has access and how insights are shared before analysis begins.

    You can read more about how we protect your data in our Data Privacy Notice‍ and Data Retention Schedule.

  • Transcripts are encrypted in transit and at rest, processed securely within AWS, and never used to train public AI models. Every engagement combines secure technology-assisted analysis with expert human interpretation.

  • Trust is not an afterthought. It's designed into every Behaviour Intelligence engagement. From governance and privacy through to security and participant communication, every stage is built to help organisations use Behaviour Intelligence responsibly.

Every organisation has ‘a way things are done around here.’ Behaviour Intelligence makes it measurable, so you can shape it and improve it.

— Ross Hunter

FAQS

  • Most organisations begin with a complimentary Behaviour Intelligence Discovery.

    Using a small sample of real organisational interactions, Discovery provides an initial layer of Behaviour Intelligence, helping organisations understand emerging behaviour patterns before deciding whether a Behaviour Scan or wider engagement would add value.

  • LIVIS analyses real organisational interactions where behaviour influences performance.

    This may include leadership meetings, team discussions, project meetings, customer conversations, workshops, operational reviews, interviews and other agreed organisational interactions, whether virtual or in person.

    Explore our Quick Guide to understand more.

  • Every engagement delivers clear Behaviour Intelligence designed to support better decisions and improved performance.

    Depending on the scope, organisations may receive behavioural observations, reports, trend analysis, practical recommendations and ongoing Behaviour Intelligence to help leaders understand, prioritise and improve the behaviours shaping performance.

  • No. LIVIS is designed to measure organisational behaviour patterns, not individual performance.

    Our focus is on understanding how teams, functions and organisations work together by identifying collective behaviour patterns that enable or limit performance. Individual insight is only provided where specifically requested and supported by the appropriate governance.

  • Trust is designed into every Behaviour Intelligence engagement.

    LIVIS combines transparent governance, secure cloud infrastructure, appropriate lawful processing, privacy by design and anonymisation where appropriate, helping organisations gain meaningful insight while protecting people.

  • Yes. LIVIS complements existing measures such as engagement surveys, 360 feedback, performance metrics and operational data.

    Rather than replacing existing information, Behaviour Intelligence helps explain the behaviour patterns that may be driving those outcomes.

  • Yes. Many organisations begin with a Discovery or Behaviour Scan before expanding into Behaviour Review, Behaviour Tracking or organisation-wide Behaviour Intelligence.

    This enables leaders to measure progress over time, understand changing behaviour patterns and evaluate the impact of organisational change using objective evidence.

Contact us

Have a question or want to talk something through?

We’re always happy to help. Just drop us a note and we’ll come back to you.

support@livis-analytics.co.uk