BEHAVIOUR INTELLIGENCE
Our ValueOrganisations measure what people achieve. We measure how people work together to achieve it.
Transforming how organisations measure and improve behaviour.
Organisations have ways of working. Some bring out the best in people. Others unintentionally hold people back.
Leadership. Communication. Trust. Decision making.
These everyday behaviours shape whether people perform at their best. But organisations don’t measure them directly
Surveys. 360s. Assessments. Feedback.
These measure views and perceptions of behaviour — not the behaviour itself.
We exist to change that.
Using The Analyst — our technology-driven platform — and expert interpretation, we turn everyday conversations into Behaviour Intelligence. Not opinions. Not self-assessments.
Objective insight that transforms how organisations measure and improve behaviour. Like having a world-class behaviour expert embedded across the organisation — without the cost or disruption of putting one there.
Our PurposeMaking behaviour measurable. Bringing out the best in people
Our Mission
The Problem
Leadership. Decision-making. Trust. Communication. Accountability. Organisations try to understand these critical every day behaviours through surveys, 360s, assessments and feedback. But these capture views and perceptions of behaviour — they do not directly measure behaviour itself
The Opportunity
Real conversations provide direct evidence of the behaviours shaping team, function and organisational performance. Measuring these patterns accurately creates a new foundation for improving leadership, culture and performance at scale through better decisions and targeted action
The Solution
We turn everyday conversations into actionable Behaviour Intelligence. Using The Analyst — our technology-driven platform — and expert interpretation, organisations can directly measure, understand and improve the behaviour patterns driving performance and outcomes
The Hidden Cost
In a 1,000-person organisation, even a relatively light survey programme plus one hour of team action planning can consume more than 1,400 hours of employee time
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1,400+ hours
£70,000+
Employee time alone can easily cost an organisation £70,000 annually. This is before the cost of any platforms, administration, consultancy and interventions that follow
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8%
Only 8% of employees agree their organisation takes action on surveys. And after all that investment, surveys still measure perceptions of behaviour — not the behaviour itself
Our Story
Our founders, Ross Hunter and Dr Annabel Haldane, came from very different worlds, yet reached the same conclusion: Performance improves when the behaviours driving it can be accurately measured.
Ross spent over two decades working across elite sport, global consultancy and enterprise leadership. One insight became increasingly clear: in elite performance environments, behaviour is analysed relentlessly. Decisions are reviewed. Interactions are studied. Patterns are identified. Yet in organisations, behaviour is still understood through surveys, assessments, feedback and perception — rather than measured directly.
Annabel’s career took a different path. As a Clinical Psychologist, she has spent her career understanding people — what shapes behaviour, what gets in the way of change, and what creates change that lasts. From working with individuals to developing specialist services and programmes, one principle has remained constant: meaningful change starts with understanding what’s really happening.
Although their careers took different paths, they realised they had reached the same conclusion from opposite directions.
Together, those experiences became the foundation of LIVIS.
By combining technology with behavioural expertise, we turn real conversations into Behaviour Intelligence — accurately measuring how people work together and transforming how organisations measure and improve behaviour.
The purpose is simple: Making behaviour measurable. Bringing out the best in people
Our Approach
Step 1. Use real interactions
Organisations already generate thousands of conversations every day across leadership, team, operational and customer interactions. We use this existing, underutilised behaviour data — without creating another survey, assessment or feedback process
Step 2. Measure behaviour
Using The Analyst — our technology-driven Behaviour Intelligence platform — and expert interpretation, we directly measure the behaviour patterns shaping communication, trust, leadership, accountability and decision-making from these real interactions
Step 3. People at their Best
We transform real interactions into actionable Behaviour Intelligence — enabling organisations to improve the behaviours that shape performance and create environments where people can consistently perform at their best
Our Impact
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Measure and improve the behaviours enabling organisational performance
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Measure and improve the behaviours shaping organisational culture
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Identify and reduce behavioural risks before they impact the organisation
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Measure and improve the behaviours that enable successful change
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Measure and improve the leadership behaviours shaping organisational performance
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Measure and improve the behaviours that strengthen strategic alignment
What we measure
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Leadership
How people lead
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Trust
How people build trust
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Communication
How people communicate
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Decision making
How people decide
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Accountability
How people take ownership
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Your key behaviours
What matters most to you
Our Solutions
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A clear starting point to understand how your team works together.
A Behaviour Scan measures behaviours in a focused sample of real workplace conversations, usually from one team or function.
We look at leadership, trust, accountability, decision-making and communication to show strengths in how people work together and where improvement could help.
You receive a clear picture of the observed behaviours, expert interpretation and practical recommendations.
Use a Behaviour Scan to:
Understand how a team works together
Explore an issue highlighted by survey results or feedback
Identify where to focus team development
What you receive:
A behavioural profile based on real conversations
Clear strengths and improvement priorities
Practical actions to help the team work better together
Discuss a Behaviour Scan here.
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A deeper understanding of how teams work together across your organisation.
A Behaviour Review measures behaviours across a broader sample of real workplace conversations, involving multiple teams or functions.
We look at leadership, trust, accountability, decision-making and communication to understand patterns within teams and differences between them.
You see where teams work well together, where friction occurs and which improvements to prioritise.
Use a Behaviour Review to:
Understand shared challenges across teams
Explore an issue highlighted by survey results or feedback
Improve how teams work across functions
Focus leadership and team development
What you receive:
Behavioural profiles and comparisons across teams or functions
Shared strengths and improvement priorities
Expert interpretation of what the patterns may mean
Practical recommendations to help teams work better together
Discuss a Behaviour Review here.
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Understand how the way teams work together changes over time.
Behaviour Tracking regularly measures behaviours in real workplace conversations across teams or functions.
We track leadership, trust, accountability, decision-making and communication to show where ways of working are improving and where teams may need further support.
You can see whether development and change initiatives are making a difference to everyday behaviour, helping you decide what to continue or adjust.
Use Behaviour Tracking to:
Track progress against behaviour improvement priorities
Assess the impact of leadership and team development
Understand how teams work together during organisational change
Monitor patterns across teams and functions
What you receive:
Regular behavioural profiles and comparisons over time
Clear insight into progress and areas needing attention
Expert interpretation of changing behaviour patterns
Practical recommendations to sustain improvement or adjust your approach
Discuss Behaviour Tracking here.
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An organisation-wide view of how people work together, built for senior leaders and boards.
Behaviour Intelligence brings together measurement across teams and functions, tracking changes over time and connecting findings to your organisational priorities.
We measure leadership, trust, accountability, decision-making and communication through real workplace conversations. This provides a direct view of everyday behaviour, offering an alternative to relying on surveys to understand how people work together.
You receive a clear organisational story: shared strengths, challenges across the business and where action could make the greatest difference.
Use Behaviour Intelligence to:
Make direct behaviour measurement part of organisational reporting
Inform senior leadership and board decisions
Focus organisation-wide development and change
Assess progress against strategic improvement priorities
What you receive:
Organisation-wide behavioural insight, with comparisons across teams and functions
Ongoing tracking against agreed priorities
Expert interpretation of shared patterns and their potential implications
Clear executive and board-level reporting
Practical recommendations on where to focus action and investment
Discuss Behaviour Intelligence here.
We measure how people work together. Then we help improve it.
Once you have your report, we work with your leaders to understand the findings, explore the context and agree where to focus.
We then help deliver the change. This could include leadership coaching, practical team workshops or specialist support from psychologists. We also help identify whether processes, systems or organisational structures are making it harder for people to work well together.
LIVIS can deliver this support directly, bring in the right specialists or work alongside your internal teams. We stay involved as a thought partner, helping you put changes into everyday practice and measure progress over time.
Behaviour Intelligence is only valuable when it drives meaningful change
Our Clients
Our Principles
Behaviour, not perception
Organisations rely on surveys, 360s, assessments and feedback to understand behaviour. We go further, using real organisational interactions to measure how people actually lead, communicate, and make decisions
Experts, over algorithms
Behaviour cannot be understood by technology alone. We combine technology-driven analysis with expert interpretation, bringing context, judgement and expertise to turn real evidence into meaningful Behaviour Intelligence
Decisions, not dashboards
Measurement only matters when it leads to action. We turn Behaviour Intelligence into clear priorities, helping organisations decide what to improve, where to focus and how to create meaningful impact
Trust by design
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LIVIS runs securely on Amazon Web Services (AWS) using Amazon Bedrock — AWS provides enterprise-grade cloud infrastructure used across government, financial services and other highly regulated sectors, with security built in from the ground up.
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LIVIS directly measures behaviour patterns across organisations — not individual performance.
We analyse how leadership, communication, trust and decision-making show up in real interactions, identifying patterns, strengths and opportunities for development at team, function and organisational level — including practical insight to help leaders strengthen how their teams work.
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Anonymity is built into every engagement from the start.
Behaviour Intelligence protects individual contributors while identifying meaningful patterns across teams, functions and organisations. Data minimisation, appropriate access and clear governance provide additional safeguards throughout the process.
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Every Behaviour Intelligence engagement is supported by clear governance.
We explain what data is used, why it is being analysed, who has access and how insights are shared before analysis begins.
You can read more about how we protect your data in our Data Privacy Notice and Data Retention Schedule.
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Transcripts are encrypted in transit and at rest and processed securely within AWS.
Your inputs and outputs are not shared with model providers or used to train their underlying models. Every engagement combines secure technology-assisted analysis with expert human interpretation.
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Trust is not an afterthought. It is designed into every Behaviour Intelligence engagement.
From governance, privacy and anonymity through to security and participant communication, every stage is built to help organisations use Behaviour Intelligence responsibly.
Every organisation has ‘a way things are done around here.’ Behaviour Intelligence makes it measurable, so you can shape it and improve it.
— Ross Hunter
FAQS
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Most organisations begin with a complimentary Behaviour Intelligence Discovery.
Using a small sample of real organisational interactions, Discovery provides an initial layer of Behaviour Intelligence, helping organisations understand emerging behaviour patterns before deciding whether a Behaviour Scan or wider engagement would add value.
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LIVIS analyses real organisational interactions where behaviour influences performance.
This may include leadership meetings, team discussions, project meetings, customer conversations, operational reviews, and other agreed organisational interactions, whether virtual or in person.
Explore our Quick Guide to understand more.
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Every engagement delivers clear Behaviour Intelligence designed to support better decisions and improved performance.
Depending on the scope, organisations may receive team, function or organisational behaviour insights, reports, trend analysis, practical recommendations and ongoing tracking to help leaders understand, prioritise and improve the behaviours shaping performance.
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LIVIS analyses behaviour to support development and organisational improvement — not to assess individual employee performance.
Behaviour Intelligence identifies behavioural patterns across teams, functions and organisations while protecting individual contributors through anonymity. Where appropriate, these patterns can also provide leaders with practical insight into what they can do to strengthen how their teams work.
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Trust is designed into every Behaviour Intelligence engagement.
LIVIS combines transparent governance, secure cloud infrastructure, appropriate lawful processing, data minimisation and anonymity, with clear controls over how behavioural data and insights are accessed, used and shared.
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LIVIS is technology-powered, not AI-powered.
Our behavioural measures, scoring methodology and analytical framework are defined by LIVIS. We use Amazon Bedrock within our secure AWS environment to apply this methodology consistently. Foundation-model technology operates within these defined parameters; it does not decide what good behaviour looks like or independently make judgements about people. Your inputs and outputs are not shared with model providers or used to train their underlying models.
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It can reduce the need to measure behaviour through surveys, 360s and assessments. These measure views and perceptions of behaviour — not the behaviour itself.
LIVIS directly measures behaviour through real organisational interactions. It can work alongside existing data or reduce reliance on traditional approaches.
Contact us
Have a question or want to talk something through?
We’re always happy to help. Just drop us a note and we’ll come back to you.