Quick Guide
A simple guide to how LIVIS works, what to upload, and how to get started.
This page is here to make things easy. No jargon. No guesswork. Just a clear view of what to expect and how to get the most from the platform.
You’ll find clear answers to:
How does LIVIS work?
What makes a great transcript?
How do I get a transcript?
How does LIVIS work?
LIVIS turns real conversations into clear, evidence-based feedback. Here’s the step-by-step.
Step 1: Choose your feedback product
Select the LIVIS feedback product that best fits what you want to understand — from a single interaction to ongoing feedback over time.
Find out which product best suits your needs by clicking on the below:
Step 2: Complete a short online form
Click on the product link you have chosen:
You’ll be asked for a bit of context so we can focus the analysis on what matters most to you.
Step 3: Make payment
Once the form is complete, you’ll receive a secure link to make payment. Payment is required before access is granted.
Step 4: Receive your licence
After payment, we issue your licence. This gives you access to the LIVIS platform.
Step 5: Set up secure access
You’ll create your own password and complete verification. Only you can access your account and uploads.
Step 6: Upload your transcript(s)
Upload your transcript securely via the platform. You stay in control of what you share.
Step 7: Analysis begins
The Analyst processes the transcript, identifying key language and behavioural patterns against LIVIS Best Practise Benchmarks or frameworks of your choice (product dependent).
Step 8: Technology + expert insight
You’ll receive:
A written feedback report generated by The Analyst
A personalised email from a LIVIS expert interpreting the analysis, highlighting key insights, asking the right questions, and translating the data into practical meaning
This is human expertise, powered by technology — not automated output left unexplained.
What makes a great transcript?
You don’t need perfection. You just need a clear record of a real conversation.
Ideal transcripts include:
Clear speaker names or roles
Natural, everyday language (how people actually speak)
Minimal editing or rewriting
Timestamps where possible (helpful, but not essential)
What works best
Meetings, interviews, one-to-ones, decision discussions, coaching conversations — anything where real interaction happens.
Data security
All transcripts are handled securely using enterprise-grade infrastructure. Your data is processed only for your analysis, remains confidential, and is never shared.
Most people already have access to transcripts — they just haven’t needed to find them before. Below are simple, step-by-step instructions for the most common tools.
Microsoft Teams
Step 1. Start recording and transcription
Join the meeting
Click the three dots (More actions) in the meeting controls
Select Record and transcribe → Start recording
Transcription will start automatically (if enabled by your organisation)
Step 2. End the meeting
Click Leave or End meeting as normal
Step 3. Find the transcript
Open the meeting chat (for scheduled meetings)
Or open the meeting from your calendar in Teams
Step 4. Download the transcript
Select Transcript
Click Download and save the file
Zoom
Step 1. Start recording
Click Record in the meeting controls
Choose Record to the cloud (this enables transcription)
Step 2. End the meeting
End the meeting as normal
Step 3. Find the transcript
Log in to your Zoom account
Go to Recordings → Cloud recordings
Step 4. Download the transcript
Download the transcript file from the recording
Google Meet
Step 1. Turn on transcription
In the meeting, click the three dots
Select Turn on transcripts (availability depends on your plan)
Step 2. End the meeting
Step 3. Find the transcript
Transcripts are saved to your Google Drive
Open the folder linked to the meeting
Meeting assistants (Otter, Fathom, similar tools)
Record the meeting as normal
Open the meeting summary in the tool
Export or download the transcript
Face-to-face meetings
If you’re meeting in person, keep it simple:
Use your phone’s voice recorder
Ask a note-taker to capture the conversation
Upload the recording to a trusted transcription tool
Clarity matters more than equipment. Use what’s easiest.
A note on consent
If you’re capturing a conversation involving others, consent matters.
For team or group meetings, a clear verbal consent at the start of the meeting is usually sufficient
In all cases, everyone involved must give explicit consent before their data can be analysed
We provide a simple consent form as part of the automated process to confirm this
This ensures everyone understands what’s being captured, why it’s being analysed, and how the data will be used.
If you can capture a conversation, you can use LIVIS. The platform is designed to fit into how you already work — not add complexity.
If you ever get stuck, we’re here to help. Reach us at support@livis-analytics.co.uk.