Quick Guide
A simple guide to how LIVIS works, what to upload, and how to get started.
This page is here to make things easy. No jargon. No guesswork. Just a clear view of what to expect and how to get the most from the platform.
You’ll find clear answers to:
How does LIVIS work?
What makes a great transcript?
How do I get a transcript?
LIVIS turns real conversations into clear, evidence-based behavioural understanding. Here’s how the process works.
Step 1: Select the right feedback product
Choose the LIVIS feedback product that best fits the objective — whether that is assessing a single interaction, supporting a recruitment process, or generating broader behavioural understanding across multiple people or teams.
Explore the options below:
Step 2: Share your requirements
Complete a short online form or get in touch directly to outline what you want to measure, who the analysis is for, and the context behind the work.
This helps ensure the right product, framework, and level of support are selected from the outset.
Step 3: Confirm scope and payment
Once the requirements are clear, payment is arranged securely and the appropriate number of licences can be issued based on the agreed scope.
Step 4: Licences are issued
Licences are assigned to the relevant individuals or stakeholders, giving the right people access to the LIVIS platform.
Step 5: Secure access is set up
Each licence holder creates their own password and completes verification to access the platform securely.
Step 6: Upload transcripts securely
Transcripts are uploaded through the platform, providing a secure and controlled way to share the conversations selected for review.
Step 7: Behavioural processing begins
The Analyst, our AI powered analysis platform, reviews each transcript, identifying key language and behavioural patterns against LIVIS Behaviour Benchmarks or selected frameworks, depending on the product used
Step 8: Receive technology-powered findings with expert interpretation
Outputs from The Analyst are combined with expert interpretation to highlight what matters most and translate the data into clear, practical behavioural understanding.
See how real conversations become measurable behaviour:
This is human expertise, powered by technology — not automated output left unexplained.
How does LIVIS work?
You don’t need perfection. You just need a clear record of a real conversation.
Ideal transcripts include:
Clear speaker names or roles
Natural, everyday language (how people actually speak)
Minimal editing or rewriting
Timestamps where possible (helpful, but not essential)
What works best
Meetings, interviews, one-to-ones, decision discussions, coaching conversations — anything where real interaction happens.
Data security
All transcripts are handled securely using enterprise-grade infrastructure. Your data is processed only for your analysis, remains confidential, and is never shared.
What makes a great transcript?
Most people already have access to transcripts — they just haven’t needed to find them before. Below are simple, step-by-step instructions for the most common tools.
Microsoft Teams
Step 1. Start recording and transcription
Join the meeting
Click the three dots (More actions) in the meeting controls
Select Record and transcribe → Start recording
Transcription will start automatically (if enabled by your organisation)
Step 2. End the meeting
Click Leave or End meeting as normal
Step 3. Find the transcript
Open the meeting chat (for scheduled meetings)
Or open the meeting from your calendar in Teams
Step 4. Download the transcript
Select Transcript
Click Download and save the file
Zoom
Step 1. Start recording
Click Record in the meeting controls
Choose Record to the cloud (this enables transcription)
Step 2. End the meeting
End the meeting as normal
Step 3. Find the transcript
Log in to your Zoom account
Go to Recordings → Cloud recordings
Step 4. Download the transcript
Download the transcript file from the recording
Google Meet
Step 1. Turn on transcription
In the meeting, click the three dots
Select Turn on transcripts (availability depends on your plan)
Step 2. End the meeting
Step 3. Find the transcript
Transcripts are saved to your Google Drive
Open the folder linked to the meeting
Meeting assistants (Otter, Fathom, similar tools)
Record the meeting as normal
Open the meeting summary in the tool
Export or download the transcript
Face-to-face meetings
If you’re meeting in person, keep it simple:
Use your phone’s voice recorder
Ask a note-taker to capture the conversation
Upload the recording to a trusted transcription tool
Clarity matters more than equipment. Use what’s easiest.
A note on consent
If you’re capturing a conversation involving others, consent matters.
For an interview, team or group meetings, a clear verbal consent at the start of the meeting is usually sufficient
In all cases, everyone involved must give explicit consent before their data can be analysed
We provide a simple consent form as part of the automated process to confirm this
This ensures everyone understands what’s being captured, why it’s being analysed, and how the data will be used.
If you can capture a conversation, you can use LIVIS. The platform is designed to fit into how you already work — not add complexity.
If you ever get stuck, we’re here to help. Reach us at support@livis-analytics.co.uk.